Buy VTech toys at vtech.co.uk like InnoTab 3S, infant toys and preschool toys. VTech electronic learning toys for children birth to age 9.

Product Warranty

PRODUCT WARRANTY

Thank you for purchasing a quality product from VTech. We hope it will bring many hours of entertainment, imaginative play and learning.


  1. The product is covered by a one year warranty from the date of purchase, against any defects in materials or workmanship.
  2. The product may be returned to the place of purchase. Alternatively the product can be returned to VTech Electronics Europe plc (see address below), with proof of purchase, without proof of purchase no replacement will be provided.
  3. VTech Electronics Europe plc will examine the product and if it is found to be defective due to faulty materials or workmanship, will replace the product at their discretion.
  4. If the product covered by this warranty is damaged due to misuse, modification or unauthorised repair, or because of faulty batteries, battery discharge or incorrect electrical connections, then this warranty becomes void.
  5. This warranty is personal to the original purchaser and is not transferable.
  6. Breakages to the LCD screen are not covered by the warranty.
  7. Returns to VTech Electronics Europe plc should include a cheque or postal order for £1.50 towards the cost of return postage and packaging.
  8. Products returned to VTech Electronics Europe plc, should be addressed as follows and packed carefully to avoid damage in transit (Please do not include batteries or adaptor).
    Please include details of the fault together with your name and address.
  9. To keep an online record of your warranty, please register your product online at www.vtech.co.uk/clubvtech

Vtech Electronics EU PLC, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane, West Hallam, DE7 6HE THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT CONSUMERS’ STATUTORY RIGHTS.


This warranty is valid for the UK and Eire only. For products purchased outside the UK and Eire, please contact your local distributor or place of purchase

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