Buy VTech toys at like InnoTab 3S, infant toys and preschool toys. VTech electronic learning toys for children birth to age 9.

  • Shop
  • Brands
  • Downloads
  • Parents
  • Customer Support
What do I do if I forget my Learning Lodge password?

Touch the "Forgot your password?" link under the "Sign In" button.

Enter your email address in the space provided.

Then, type the characters you see in the picture into the text box below it. Tap the "Continue" button when you're ready.

If you find the characters are difficult to decipher, tap the speakerto hear them, or tap the reload iconto load a new picture.

An email will be sent to your email address with further instructions.

If you do not receive the email within an hour, check your junk mail/spam folder.

If you still cannot find the email or the email was sent to an address that is no longer valid, please contact VTech's Customer Service department for assistance.

Check your email and click the link within the email to open the link in a browser.

Enter a new password and repeat it in the confirmation field. Touch "OK" when you're ready.

Your new password must be at least 8 characters in length, contain both upper and lower case letters, and have a number in it.

You'll see a message saying that your password was successfully updated.

(KidiCom® users can ignore the instruction to restart Learning Lodge as this is meant for consumers who access Learning Lodge through their computers.)

Sign up to receive our regular VTech Club newsletter and enjoy great benefits!
Why Join VTech Club?
Joining is free, fast and full of great benefits, such as:
- Promotions and offers
- Monthly £1,000 prize draw*
- Regular competitions
- Special offers for our members

Added benefits
- Register your VTech products
- Apply to be a Product Tester